Terms & Conditions

These Terms & Conditions govern your use of the Save Pro Restoration website and the service requests you submit through it. By accessing this site or submitting a request, you agree to these terms. If you do not agree, please discontinue use.

1. Use of this website

This website provides information about Save Pro Restoration's emergency restoration services, including water damage restoration, fire and smoke damage cleanup, mold testing and removal, biohazard cleanup, and repair and reconstruction. You may use this site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or otherwise misuse any content, including text, images, and logos, without prior written permission from Save Pro Restoration.

2. Service requests and lead submission

When you submit a request through our contact form, you authorize Save Pro Restoration to contact you by phone, text message, and email regarding your inquiry. The information you provide — including your name, phone number, email address, ZIP code, and a description of the service you need — is used to respond to your request and schedule restoration work. Submitting a request does not create a binding service agreement. All restoration work is formalized in a written contract agreed upon before work begins.

3. SMS terms and conditions

By providing your phone number and consenting to receive calls and text messages, you agree to receive service-related communications from Save Pro Restoration's messaging program. If you have separately opted into marketing, you may also receive promotional messages. Message types may include appointment reminders, technician arrival updates, service follow-ups, and, with separate marketing consent, promotional offers. Message frequency varies and message and data rates may apply. To opt out of SMS messages, reply STOP. For help, reply HELP or contact us at 1 (800) 209-6009 or info@saveprorestoration.com. Marketing consent is not a condition of purchase. Message delivery depends on carrier and network availability, and delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.

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4. Estimates and timelines

Estimates and timelines provided on this website or during initial conversations are general and may vary based on the specific conditions of each property, including the extent and duration of damage, building materials, accessibility, and other variables outside our control. A final scope of work and price will be documented in the written service agreement before work begins.

5. No guarantee of outcomes

Restoration results depend on the specific conditions of each property, including the extent and duration of damage, building materials, and other variables outside our control. While we use industry-standard practices and certified technicians, we do not guarantee specific outcomes. All work is performed under the terms of the written service agreement.

6. Limitation of liability

Save Pro Restoration is not liable for damages beyond the scope of the written service agreement. This website is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

7. External links

This website may contain links to third-party websites for reference or convenience. We are not responsible for the content, accuracy, or practices of any third-party site. Accessing external links is at your own risk.

8. Changes to these terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated terms.

Questions? Contact us

We're available 24/7 for any questions about these policies or our services.

Last updated: September 2026